General terms.
1. Scope
These general terms govern the creative services provided by Andmore (the "Agency"): visual identity, graphic design, websites, communication, print and events.
2. Quotes and orders
Each service is covered by a written quote, valid for 30 days. The order becomes firm upon receipt of the signed quote or the client's written approval, together with any agreed deposit.
3. Prices and payment
Prices are exclusive of VAT. Unless stated otherwise in the quote, a 50 % deposit is due on order and the balance on delivery. Invoices are payable within 30 days. Late payment automatically incurs statutory interest and a fixed recovery indemnity.
4. Deadlines
Stated deadlines are indicative and run from receipt of all required material (content, approvals, access). Delays attributable to the client extend delivery deadlines accordingly.
5. Revisions and approval
Unless stated otherwise in the quote, each deliverable includes two rounds of revisions. Written approval by the client (including by e-mail) constitutes acceptance. Requests beyond the agreed scope are quoted separately.
6. Intellectual property
Creations remain the Agency's property until full payment. Upon payment, exploitation rights are assigned to the client for the uses and media set out in the quote. The Agency retains the right to show the work in its portfolio and communication, unless otherwise agreed in writing.
7. Liability
The Agency's liability is limited to the amount of the service concerned. The Agency is not responsible for material supplied by the client (texts, images, attached rights), whose free use the client warrants.
8. Cancellation
If the client cancels, work already performed and costs incurred remain due, as well as any deposit paid.
9. Governing law
These terms are governed by Luxembourg law. Failing an amicable settlement, any dispute falls under the jurisdiction of the courts of the district of Luxembourg.
Last updated: October 2026 — Template to be adapted and validated by legal counsel before contractual use.